This feature is only available in paid subscription.

To use custom code and css, your helpcenter needs to be in pro tier


There are few ways to use custom code in your helpcenter

  1. Inject custom code or style to </head> or </body> tags

  2. Replace header with custom code.

  3. Replace footer with custom code.

Requirements

In order for custom code to work, your helpcenter needs to run on custom url. This is mandatory. PointAnswer will not add any custom code if helpcenter runs on pointanswer.help domain.

See how you can setup custom url.



Inject Custom Code to head/body tags

To inject custom code or css style to head/body tags, go to Styles subheader tab.

Then locate Code section.

From there, you can inject additional html code before </head> or </body> tags.


We'll show the example for custom header but the same logic applies the custom footer as well.

To replace header with your own custom code, go to Styles subheader tab.

Then locate Header section and scroll to the bottom

From there, you can specify custom header code and your helpcenter will use that instead.